International customers ~ please scroll down for our international custom shipping policy.
Your order will be processed in as timely a manner as possible and professionally packed. We ship items to virtually anywhere in the world, via the US Postal Service. Usually an order will go out within 24 hours, but please allow 1-3 days as a general rule.
For both your protection and ours, we reserve the right to only ship credit card orders to the billing address associated with your credit card account. We will need you to contact us if you wish to ship to a different address.
Important insurance claim info: All shipments are fully insured. We pack orders well because a broken item is as disappointing to us as it is to our customer! However, we cannot guarantee there will never be breakage in shipment. With this in mind, please note that the claims process can be lengthy (several months may be involved, especially for international purchases) and may require you to take the broken item/packaging to your post office for confirmation of damage. If any customers are unwilling/unable to agree to this claims procedure, they are welcome to order a replacement piece if available, at their expense. (The claims process itself is described on the USPS.com website. Search for 'insurance claim' to access the information.)
Our US flat shipping rates for the contiguous 48 states and DC (for orders totaling up to $750.00) are based on the need to accommodate flexible quantity purchases, piece size, and insurance coverage, and thus are determined by the price of the order. These charges will come up automatically as you proceed through the checkout process. Please note: Because shipping prices continue to escalate, our default shipping method is USPS Parcel Select in order to help keep your total costs at a minimum. This usually requires about a week of travel time. If you require a quicker arrival time, please inquire about expedited shipping (USPS Priority Mail is 2-3 business days).
Please note: The USPS will automatically require a signature upon delivery for parcels insured over $500. We may request a signature for orders over $200. Undelivered parcels will often end up at the local Post Office until claimed by the recipient. Tracking information sent to your e-mail address includes a delivery confirmation notice when a parcel has been delivered, or if an attempted delivery was made. This may prove more useful than depending on your postal carrier to leave a notice, so do be sure to check your e-mails, or contact us for a tracking update.
Orders for Hawaii, Alaska, Puerto Rico, ALL INTERNATIONAL ORDERS, and other US orders exceeding a total of $750 will require custom shipping to determine the exact shipping/insurance costs. These are determined based on weight, special packaging if necessary, destination, and insurance coverage for the total dollar amount of your order, excluding applicable sales tax (to Connecticut only). In such cases, you put your item(s) in the cart and follow the purchasing process to the end, clicking on the Place Order button. (You may of course e-mail us at shipping@tabletopdesigns.com to inquire what shipping charges to your destination would be before committing to a purchase as well.) We will pack the order, determine the shipping amount, and e-mail you with the shipping total. Once you confirm, we will either charge the balance or await your check or m.o., depending on your payment method. If you have purchased an item but have not replied to our shipping e-mail after 48 hours, we may proceed with the shipment using the most economical shipping option available, which will be charged to your account. For larger orders, we are more likely to cancel and refund your purchase price if we have not heard back from you regarding the shipping charge.
NOTE: Any brokerage fees, or duty / taxes requested
by your country's customs officials are beyond the scope of our services/charges.
Any and all such fees are the responsibility of the buyer.
MAINLAND U. S. SHIPPING CHARGES
Merchandise Total Shipping Cost
Up to $35.00 $8.95
$35.01 - $75.00 $15.00
$75.01 - $100.00 $17.00
$100.01 - $150.00 $20.00
$150.01 - $200.00 $23.00
$200.01 - $300.00 $25.00
$300.01 - $500.00 $27.00
$500.01 - $750.00 $32.00
$750.01 and over Custom shipping;
see text above.
HAWAII, ALASKA, PUERTO RICO, & ALL INTERNATIONAL SHIPPING CHARGES:
Custom shipping, as described above.
We strive to keep shipping prices as reasonable as possible!
You may also e-mail for a quote:
shipping@tabletopdesigns.com
NOTE: Please contact us if you suspect an unusually high or low price reflects a typographical error -- we cannot honor a sale that has been mistakenly misrepresented. We will fix the error as soon as we are aware of it.